BULT Breeders’ Club Regulations
MEMBER / ACTIVE / PREMIUM Level System
Club Mission
The purpose of the Club is to build a partner community of professionals and enthusiasts involved in caring for dogs and cats, support high standards of nutrition, care and animal welfare, exchange knowledge, and develop long-term, fair and transparent cooperation between the Organizer and Club Members.
I. General Provisions
- These Regulations set out the rules governing the program called the “BULT Breeders’ Club” (hereinafter: the “Club”), the rules of participation in the Club, the awarding of MEMBER / ACTIVE / PREMIUM levels, and the use of benefits and starter kits.
- The Organizer of the Club is Global Pet's Food Sp. z o.o., with its registered office in Góreczki, 63-720 Koźmin Wielkopolski, Góreczki 1, entered in the register of entrepreneurs of the National Court Register under KRS number 0000847965, NIP 6211837525 (hereinafter: the “Organizer”).
- The official website of the Club and the Organizer’s online store is available at bult.dog.
- The Club office can be contacted by email at klub.hodowcy@ggpf.pl or by telephone at +48 573 189 069.
- For the purposes of the Regulations, the following definitions shall apply:
- “Member” – an individual or entity whose application to join the Club has been positively verified by the Organizer;
- “Store” – the online store operating at bult.dog;
- “Customer Account” – an account in the Store assigned to the Member, used, among other things, to identify purchases and access Club features;
- “Qualifying Purchases” – the gross value of products actually purchased by the Member, calculated after applied discounts, excluding delivery costs and other additional fees, after taking into account returns, cancellations and adjustments reducing the purchase value. An order or the relevant part thereof is included after it has been fulfilled or delivered;
- “Status Turnover” – the total value of Qualifying Purchases from the rolling period of the last 6 months, used to determine the MEMBER / ACTIVE / PREMIUM level;
- “Starter Kit Balance” – the unused value of Qualifying Purchases from the rolling period of the last 6 months, available to a dog or cat breeder to settle the “Starter Kits for Verified Litters” benefit, reduced by PLN 1,000 for each litter for which starter kits were awarded;
- “Level” – the current membership level, MEMBER, ACTIVE or PREMIUM, determined in accordance with section III of the Regulations;
- “Litter” – a litter of puppies or kittens reported by a breeder and confirmed by a litter card in accordance with the rules set out in section V of the Regulations.
II. Club Participation
- The Club is open to professionals and enthusiasts who care about animal welfare, in particular:
- dog breeders registered with ZKwP or FCI;
- cat breeders registered with FIFe or PZF;
- Joining the Club requires completing the online application form and presenting a document confirming the activity conducted or the entitlement to participate in the Club, in accordance with the Organizer’s requirements. When submitting documents, the applicant may anonymize the details of third parties that are not necessary for the verification process.
- The Organizer reviews a complete application within 14 business days of receiving it. If the application requires supplementation, the Organizer may request that the missing information or documents be provided.
- Refusal of admission to the Club requires a general reason to be stated, in particular the lack of required documents, the inability to verify the activity, the provision of false information, or a violation of animal welfare rules.
- A violation of animal welfare rules may constitute grounds for refusal of admission to the Club if it has been officially confirmed in writing by the competent public authority or, as appropriate to the type of activity conducted, by the relevant canine or feline organization. For this provision to apply, such confirmation does not need to be legally binding or final.
- Membership in the Club is voluntary and free of charge.
III. MEMBER / ACTIVE / PREMIUM Levels and Qualifying Purchases
- The Level system is common to all categories of Members listed in Section II, paragraph 1 of the Terms and Conditions.
Level Requirement Status Turnover from the last 6 months MEMBER after successful verification from PLN 0 to PLN 999.99 ACTIVE after reaching the purchase threshold from PLN 1,000 to PLN 2,499.99 PREMIUM after reaching the purchase threshold from PLN 2,500 - Each higher Level also includes the benefits of the lower Level, subject to benefits intended exclusively for specific categories of Members.
- Levels are recalculated automatically once a day based on current Status Turnover. Promotion or demotion takes place at the next daily calculation after the value of Qualifying Purchases changes.
- The Club does not apply a Level protection period. If, as a result of the rolling 6-month period, a return, cancellation, or adjustment, Status Turnover falls below the threshold for a given Level, the Level will be lowered accordingly at the next daily calculation.
- The same definition of Qualifying Purchases applies to Status Turnover and, for dog and cat breeders, the Starter Kit Balance.
- When determining a new Member’s Level, Qualifying Purchases made in the Store during the 6 months preceding the date of admission to the Club are also taken into account, provided that they can be unambiguously assigned to the Member’s Customer Account. For dog and cat breeders, these purchases are also included in the Starter Kit Balance.
- Purchases made at exhibitions that have been assigned to a Member’s account constitute Qualifying Purchases and are included when determining the Level and, for dog and cat breeders, also the Starter Kit Balance.
- A purchase ceases to be included in Status Turnover and the Starter Kit Balance six months after the date on which it was recognized as a Qualifying Purchase, unless its value was previously used as part of the Starter Kit Balance.
- Returns, cancellations, and adjustments reducing the value of Qualifying Purchases are taken into account in the next daily Level calculation. If they concern purchases previously used for a starter kit, the corresponding amount also reduces the Starter Kit Balance.
IV. Benefits of the individual levels
1. MEMBER
- “-20% on the entire range” – the Member receives a permanent 20% discount on the entire range available in the Store, calculated from the standard gross retail prices. Discounted prices are visible after logging in to the Customer Account. The Club discount cannot be combined with other time-limited promotions unless the rules of a given promotion provide otherwise.
- “Knowledge Base for Breeders” – access to educational materials prepared or made available by the Organizer.
- “Digital QR Club Card” – a digital card available through the Member’s account, used for identification in the Club and for assigning eligible purchases to the Member’s history.
2. ACTIVE
- “Starter kits for verified litters” – a benefit available exclusively to dog and cat breeders, under the terms set out in Section V of the Terms.
- “Breeding Promotion” – a dog or cat breeder with ACTIVE or PREMIUM Level may notify the Organizer of their desire to promote their breeding operation. The benefit consists of the opportunity to agree on a promotional activity, not a guarantee of publication. The form, channel, timing, scope, and number of promotional activities depend each time on an agreement with the Organizer, its organizational capabilities, and its marketing schedule.
- “BULT & bulti Exclusive Tester Program” – the opportunity to participate in testing selected products, in accordance with the rules set out in Section VI of the Terms.
3. PREMIUM
- Members with PREMIUM Level may use the following benefits: “Closed group meetings with experts,” “Priority registration,” “Questions before the meeting,” “Q&A and breeding cases,” and “Premium Materials.”
- PREMIUM benefits are organized periodically, according to the Organizer’s schedule and capabilities. The Terms do not guarantee a minimum number of meetings, events, materials, Q&A sessions, or other activities within a specified period.
- PREMIUM Level does not include guaranteed individual 1:1 consultations.
- For events, meetings, or other activities requiring registration, the Member must also have PREMIUM Level on the day of the event or meeting. Losing PREMIUM Level before that day may result in losing the right to participate, regardless of having registered earlier.
V. Rules for awarding starter kits for verified litters
- The “Starter kits for verified litters” benefit is available exclusively to dog and cat breeders who, on the date the starter kit is awarded, hold ACTIVE or PREMIUM Level status and have a starter-kit balance of at least PLN 1,000.
- The breeder’s Club membership must be confirmed no later than 14 days before the planned birth date.
- The birth of a Litter must be reported to the Organizer by email to the Club office address, no later than 21 days from the date of birth. Each Litter report must include a Litter record confirming the Litter and the number of puppies or kittens born. Without a Litter record, the starter kit cannot be awarded.
- Each Litter is verified separately. The Organizer informs the breeder whether the starter kit has been awarded or refused within 14 business days of receiving the complete application. In the event of refusal, the Organizer indicates the general reason.
- Awarding starter kits for one verified Litter reduces the starter-kit balance by PLN 1,000, regardless of the number of puppies or kittens in that Litter. Any unused excess starter-kit balance remains available for use in accordance with the Terms and Conditions.
- Each puppy listed on the Litter record receives its own full BULT starter kit, and each kitten listed on the Litter record receives its own full bulti starter kit. Starter kits for a given Litter are awarded as a one-time benefit.
- The starter-kit balance is settled using the FIFO method: when a starter kit is awarded, the oldest unused Qualifying Purchases are used first. Any unused portion of a Qualifying Purchase ceases to be taken into account after 6 months from the date on which the purchase was deemed qualifying.
- The starter-kit balance may be negative if a return, cancellation, or adjustment concerns purchases whose value was previously used to award a starter kit. Subsequent Qualifying Purchases first offset the negative starter-kit balance, and only the remaining value builds the balance toward the next starter kit.
- The Organizer may refuse to award a starter kit if the same Litter has already been covered by an analogous starter-kit program of another pet food brand. This provision does not restrict the breeder’s right to purchase products from other brands outside the scope of the starter-kit program.
- The Organizer may change the composition and contents of starter kits depending on product availability. The Organizer covers the cost of preparing and shipping awarded starter kits to the breeder’s address.
- Starter kits do not constitute remuneration for the Member. They must be provided to new animal guardians free of charge and in full and may not be sold.
VI. BULT & bulti Exclusive Testing Program
- The Organizer selects, from among Members with the ACTIVE or PREMIUM Level, those best suited to the specific product and purpose of the test. Having the appropriate Level provides an opportunity to be invited to the program, but does not guarantee participation in a specific test.
- A Member qualified for a specific test receives the test product free of charge and tests it for the period specified by the Organizer.
- After completing the test, the participant must provide the Organizer with reliable feedback in the form of a short survey or online review, in accordance with the instructions for the relevant test.
- Feedback may be positive, neutral, or negative. The Organizer expects a genuine product evaluation; the participant is not required to give a positive review.
- Participation in the program does not automatically require the participant to publish information about the tested product on their own social media.
- Failure to provide feedback may result in no invitations to subsequent tests, but does not result in the loss or lowering of the Member’s Level in the Club.
- If the test product has already been provided to the Member, a subsequent change of Level does not interrupt the test already underway and does not release the participant from the obligation to provide feedback.
- By accepting participation in a specific test as part of the “BULT & bulti Exclusive Testing Program,” the Member consents to the Organizer’s use, without time limit, of the positive review provided by the Member in marketing and promotional materials, together with the Member’s first and last name and the name of the breeding operation or business they run.
- The Organizer may shorten or edit a positive review used in marketing and promotional materials, provided that this does not change its original meaning or tone.
VII. Code of Good-Faith Cooperation
The Club Member undertakes to:
- providing the Organizer with reliable and truthful information;
- caring for animal welfare and complying with the rules of proper animal care;
- not using the Member status or Level in a misleading manner;
- not publishing content that harms the reputation of other breeders, animal guardians, or the Organizer;
- informing new animal guardians about products honestly, without pressure and without making unjustified health claims.
VIII. Obligations, Confidentiality, Resignation, and Removal from the Club
- Products purchased with a Club discount are intended exclusively for the Member’s personal use, including for the purposes of their breeding, professional activity, or statutory activities. Reselling these products for profit is prohibited.
- The Member undertakes to keep confidential the individual pricing terms and discounts granted as part of the Club.
- The names bult and bulti, the logo and graphic materials made available to Members remain the property of the Organizer. Their use in connection with membership is permitted solely for the truthful promotion of cooperation with the bult or bulti brand and within the scope made available by the Organizer.
- A Member may withdraw from participation in the Club at any time by sending an email to klub.hodowcy@ggpf.pl.
- Acting to the detriment of the bult or bulti brand or a gross violation of the Rules shall result in the Member’s removal from the Club. A violation of animal welfare rules shall be deemed a gross violation of the Rules if it has been officially confirmed in writing by the competent public authority or, as appropriate to the type of business conducted, by the competent canine or feline organization.
- Removal from the Club due to a violation of animal welfare rules does not require the official written finding referred to in paragraph 5 to be legally binding or final.
- Before removing a Member from the Club, where the nature of the violation allows, the Organizer shall call upon the Member to provide explanations or remedy the violation within 7 days. The removal decision shall state the general reason. The Member may appeal within 14 days of receiving the decision, and the Organizer shall consider the appeal within 14 business days.
- If the official written finding of a violation of animal welfare rules that formed the basis for removal from the Club is subsequently revoked, withdrawn or amended in a manner that eliminates the finding of a violation, the former Member may apply to the Organizer for reinstatement of membership, attaching a document confirming this change.
- If membership is reinstated, the Level shall be determined anew based on the current Status Turnover from the last 6 months. Reinstatement of membership does not automatically restore the Level held before removal from the Club.
- The Organizer reserves the right to delete the account of a Member who has not demonstrated purchasing activity for a period exceeding 18 months.
IX. Complaint Procedure
- Complaints concerning the operation of the Club should be submitted to klub.hodowcy@ggpf.pl.
- The Organizer shall consider a complaint within 14 days of receiving it.
X. Personal Data Protection (GDPR)
- The data controller of the Club Members’ personal data is the Organizer.
- In connection with participation in the Club, the Organizer may process, in particular: first and last name, email address, telephone number, the address of the breeding facility, business premises or delivery address, the name of the breeding facility or business, numbers and documents confirming eligibility to participate in the Club, order history, information required to determine the Level and Starter Balance, data concerning reported Litters, and information and opinions provided as part of the “BULT & bulti Exclusive Tester Program”.
- Data is processed to the extent necessary to administer membership, verify entitlements, determine Levels and benefits, fulfill orders and Starter Kits, administer the tester program, handle complaints, and pursue or defend potential claims. The rules for using positive reviews from participants in the tester program are set out in Part VI of the Regulations.
- Data is stored for the duration of membership and, after its end, for the period necessary to settle accounts, handle complaints, or pursue and defend claims, in accordance with applicable law.
- A Member has the right to access their data, rectify it, erase it, restrict its processing, transfer their data, and object to its processing, to the extent provided for by applicable law. If the data is processed on the basis of consent, the Member may withdraw that consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.
- Providing the data necessary to verify and administer membership is voluntary; however, failure to provide it may prevent admission to the Club or the use of certain benefits.
- Data may be shared with entities cooperating with the Organizer to the extent necessary to provide services, including providers of IT solutions, e-commerce platforms, and courier and postal services.
- Full information on the processing of personal data is available in the Privacy Policy at: bult.dog/pages/polityka-prywatnosci.
XI. Transitional and Final Provisions
- On the day the levels system is launched, current Members will be assigned the MEMBER, ACTIVE, or PREMIUM Level based on Qualifying Purchases made in the Store during the previous 6 months. For dog and cat breeders, these purchases will also be taken into account when determining the Starter Kit Balance in accordance with the rules set out in Part V of the Regulations.
- Purchases made at exhibitions before the levels system was launched will not be added retroactively to Status Turnover or the Starter Kit Balance.
- In matters not regulated by these Regulations, the Store Regulations available at bult.dog/pages/regulamin-sklepu-internetowego and the applicable provisions of law, in particular the provisions of the Civil Code, shall apply.
- The Organizer reserves the right to amend the Regulations. Members will be notified of any amendment by email at least 14 days before the changes enter into force.
- These Regulations shall enter into force on the date indicated by the Organizer in the notice announcing their introduction, but not earlier than 14 days after that notice has been provided to current Members.